Privacy Policy
At Livico, we are committed to protecting your privacy and ensuring that any personal information you share with us is handled securely and respectfully. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your data.
Who We Are
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Livico is a UK-based property management company providing housing solutions in partnership with landlords, councils, and housing associations. Our website address is: www.livicohomes.co.uk
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What Information We Collect
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We may collect and store the following information when you interact with us through our website, email, or contact forms:
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Full name
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Email address
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Phone number
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Property or business enquiries
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Any information you provide voluntarily in a message or form
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We do not collect sensitive personal information (e.g. medical or financial data) through our website.
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How We Use Your Information
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We use your personal data to:
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Respond to your enquiries or messages
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Provide information about our services
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Improve our customer service and communication
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Maintain records of enquiries for internal business purposes
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We will never sell your personal information or use it for any purpose not outlined in this policy.
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Legal Basis for Processing
We process your information based on:
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Your consent (e.g. when you submit a contact form)
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Our legitimate business interests in responding to enquiries and offering our services
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Legal obligations, where applicable
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How We Store and Protect Your Information
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Your information is stored securely using password-protected systems and reputable service providers. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
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Third-Party Services
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We may use trusted third-party services to host our website or email communications (e.g. web hosts, email providers). These providers may store your data, but only to perform their services and under strict confidentiality terms.
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Your Rights
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Under UK GDPR, you have the right to:
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Access the personal information we hold about you
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Request corrections or updates to your data
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Ask us to delete your data (subject to legal obligations)
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Withdraw your consent at any time
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To exercise any of these rights, please contact us at: info@livicohomes.co.uk
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Cookies
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We currently do not use cookies for marketing or tracking purposes. If we add cookies in future, we will update this policy and display a notice on our website.
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Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Livico
Email: info@livicohomes.co.uk
Address: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE